Frequently Asked Questions
Common questions about Playroom VR in Treforest, near Cardiff. Can’t find your answer? Get in touch.
We’re at Unit 29, Business Development Centre, Treforest Industrial Estate, Pontypridd, CF37 5UR. We’re inside Treforest Escape Rooms, so you can do VR and escape rooms in the same visit. We’re a short drive from Cardiff and easy to reach from the Valleys. There’s on-site parking.
Freeroam VR means you play in a dedicated arena with wireless headsets. You can walk, duck, and move around in real space instead of standing in one spot. The games are designed for this: you’ll work as a team, compete, or explore in full-room virtual reality. No cables and no treadmill – it’s you moving in the real world, reflected in the game.
It depends on the game. We have family titles suitable for ages 8+ (e.g. Smurfs Blueberry Battle, Arctic Olympics), and others that are 11+, 12+, 13+ or 16+. Each game page shows the recommended age. Under-16s need to be accompanied by an adult. If you’re unsure, contact us and we’ll help you choose.
Most games support 2–6 players; some shooters go up to 8. Solo play is available for some titles. Check the game page for the exact player range. For large groups (e.g. stag dos, corporate events), we can run back-to-back sessions or combine with Treforest Escape Rooms – get in touch to discuss.
Comfortable clothes you can move in. Avoid long, loose sleeves or anything that could get in the way. Trainers or flat shoes are best. The headsets go over your eyes, so heavy eye makeup or very large glasses can be awkward – we have spacer options for glasses wearers. We’ll give you a quick briefing before you play.
Yes. Our headsets can accommodate most glasses. We have spacers to give a bit more room. If your frames are very large or you’re worried, contact us before you book and we can advise. Contact lenses are fine too.
No. We brief everyone before they play, and the games are designed to be accessible. If you’re new to VR, we’ll take a bit more time to get you comfortable. Many of our first-time players are up and running within a few minutes.
Yes. Playroom VR is inside Treforest Escape Rooms. You can book VR, escape rooms, or both. A lot of groups do a VR session and then an escape room (or the other way round) for a full day. Contact us to organise a combined booking.
Yes. There’s on-site parking at Treforest Industrial Estate. When you book, we can give you exact directions to Unit 29 and the best place to park.